Their technical team is aware of this, and have promised to address this issue in the coming weeks. Unfortunately they have not been able to give us a definite timescale for this work.
In the meantime they suggest the following workaround:
Please try the following steps to resolve the issue save/download pdf file when accessing online database Science Direct within campus network (inside campuses)… :
1. Close all PDF’s File
2. Click on Computer > START – ALL PROGRAMS – Adobe Reader
3. Go to Edit – Preferences – Categories > Internet > – Web Browser Options > de-select all check-boxes. Internet Options > Connection Speed > choose LAN
4. Click on OK
5. Open web browser and access science direct & download pdf as usual. If user still faced problem to download any pdf file in Science Direct email directly to technical support firstname.lastname@example.org